Managed IT Services
Why Commprise Managed IT?
Technology is often undervalued as an asset in fully supporting business goals. The truth is, mismanaged IT can lead to significant decreases in operational efficiency, productivity, and overall return.
At Commprise, we work closely with you to develop a process to optimize IT’s impact on your organization’s growth. Unlike other MSP’s who offer pre-packaged services by industry, we use cross-market knowledge to develop original solutions that empower your business to achieve its full potential.
Primary Features of our Managed IT
Managed IT can encompass many facets of your technology. Below are some of the main areas our managed IT service focuses on.
Workstation Management
24×7 Network Operations Center (NOC) service with remote monitoring, rapid remote remediation, patch & update management, and advanced threat detection & protection.
Server Management
24×7 Network Operations Center (NOC) service with remote monitoring, rapid remote remediation, patch & update management, advanced threat detection & protection, and maintaining group policy and active directory.
Business Continuity Disaster Recovery
Backup and recovery planning, enhanced Recovery Time Objective and Recovery Point Objective (RTO’s and RPO’s), also ransomware detection.
Network Management
Monitoring and management of firewalls, switches, and wireless connectivity.
Email Security
Ransomware/malware detection & prevention, phishing & spear phishing detection, email sandboxing, 10 year archive, encryption, and data loss prevention.
End User Support
End user help desk, support of user applications, hardware, and email.
vCIO/Reporting
Regular business reviews, dashboard view of IT, ticket analytics, consulting, and IT planning.
Vendor Management
We will maintain relationships with third-party application and technology vendors, liaison for technical issues.
Security Focused Approach
We keep up-to-date on the latest threats and security best practice protocols so that you can focus on the mission critical aspects of your daily operations. We implement solutions to keep you secure without hurting productivity or accessibility.
Actionable Data via Reporting
We will provide you with regular business updates with your team to discuss strategies and review the reports that matter to you. We will help to continue to build upon your IT roadmap and plan for what is coming.